Account Management Suite
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Account Management Suite Brochure
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This comprehensive series delivers training on both functional performance and emerging topics critical to today’s account managers. This combination enables account managers to maximize the value of customer engagements and facilitate higher-quality outcomes. From penetrating health plans to understanding market trends, the Account Management Suite will deliver the aptitude your account managers need to succeed in today’s payer-dominated marketplace. Watch introductory video.

Core Suite

The core suite is designed to impart the knowledge and skills that characterize the most high-functioning, high-producing account managers:

Case Study

Best Practices in Strategic Account Management: A Two-Part Case Study

  • Module 1: Strategic Thinking and Partnership
  • Module 2: Leveraging Key Stakeholders

Emerging Topics

These e-courses are designed to increase account managers’ understanding of emerging industry topics and trends, and help them put that knowledge to use:

Trends in Advanced Account Management

Each approximately 20-minute course in this series closely examines the impact of an industry-shaping trend on the needs, strategies, and behaviors of payer customers.

Account managers will gain a deeper understanding of important market changes that are influencing and influenced by each trend. They will learn to engage with customers about their concerns surrounding each topic in order to strengthen customer relationships, identify and suggest partnership opportunities, and provide greater value.

View Account Management Suite course demos here.

 

Our e-courses are only available for group and corporate-wide licenses. Pricing is based on the estimated number of users. Please contact us to learn more about incorporating Managed Markets Excellence® into your corporate training program. We can also develop custom training solutions to meet your specific training needs.